Simply add as many items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order - do so by going to the cart and clicking "checkout". Follow the instructions by providing us with delivery information and select payment method the for goods - we will ship your package within 2-3 business days. You can also use Amazon Pay, Apple Pay, Google Pay & Quad Pay
We aim for your transactions to be as simple and hassle free as possible.
Our return policy goes as follows. For all returns you have a total of 14 days. Within the 14 days, you have 7 days after receiving your item(s) to request a return. Except for SWIMWEAR or INTIMATE APPAREL. Those items are all final sale.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the original receipt and proof of purchase.
To start a return, you can contact us firstname.lastname@example.org. If your return is accepted, you are responsible for returning the item(s). We also require a picture of the merchandise prior to returning it. Items that are returned without first requesting a return will not be accepted.You will be eligible for full refund minus shipping.
Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for swimwear and intimate apparel. Please get in touch if you have any questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or items that aren't returning.
Depending on your location in the US orders take 3-5business days to be delivered to you and we ship within 2-3 business days. (Processing times is dependent upon the amount of orders that is being processed.)
Express Shipping may vary depending on the shipping method that you (Customer) choose. It can take 1-3 business days for your order to delivered to you, we ship same day depending on the time of your order. If you order before 3pm your order will be shipped same day
Shipping time might vary depending on location, shipment method and other factors.
Due to the Covid-19 pandemic, UPS, USPS and FedEx have delays, please be advised that shipping times will take longer than usual. Please take that into consideration. Thank you in advance for your understanding. We appreciate it and we appreciate your patience.
Ans : You can track your package by clicking track my order on the "Track my order icon on the main page or copy any of the links below and follow the carrier's instruction. Make sure to choose three correct carrier if copying the link below.
If USPS was used ( https://www.usps.com/manage/ ) FED EX ( https://www.fedex.com/en-us/tracking.html ) UPS ( https://www.ups.com/track?loc=en_US&requester=ST/ )
Is it possible to change the order and how it can be done?
Ans: We can only change orders that have not been processed yet. Once order is under the status "preparing for shipping", "shipping" or "delivered" then we cannot accept edits to your order.
If customer received only part of the whole order, what should be done?
Ans: You will receive an email prior to getting your order if you're entire order isn't available for shipment.
If an order is shipped, separately will there be double shipping charge?
Ans: There will not be a second charge for shipping.
Can a loyal customer get a discount?
Ans: Yes, there will be a discount code sent via email for a discount.
When is the next promotion?
Ans: We will let our customers know about any promotions via email
How can an order be cancelled?
Ans:We can only cancel orders that have not been processed yet. Once order is under the status "preparing for shipping", "shipping" or "delivered" then we cannot cancel the order.
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